Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be extended by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Times:
We offer free standard shipping on all orders. Estimated delivery times are as follows:
• 7-15 business days
Please note that delivery times may vary depending on the destination and carrier.
Shipping Methods:
We use standard shipping methods to ensure the best delivery experience. If expedited shipping is needed, it may be available at checkout (additional charges may apply).
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order at any time on the carrier’s website.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us at volvanastore@gmail.com immediately with your order details. We will assist you in resolving the issue. If the item is eligible for a return or replacement, we will ensure that it is handled according to our policy.